Dec 12, 2010 Go into Mail Preferences/Accounts/Account Information and see if the AOL SMTP is shown as Offline? Then click on the arrows beside the name of the SMTP, choose Edit Server List, and if needed reenter the Password. Oct 20, 2015 There is no problem using the password when I sign in to AOL Mail through the AOL website on Safari. My mail app on the iPhone is working fine with the sign on and password. Suspect this is a problem with El Capitan and AOL. I also have email accounts for gmail and yahoo, and they are working fine in Mail, just AOL is having the problem.
Lot of Mac users faced this issue when sending an email in Mail app on Mac OS X High Sierra, Yosemite, Mavericks, and Mountain Lion. This problem will occur if SMTP server is messed with wrong accounts to use different servers. Solution 1:-
Open Mail app.
Select Preferences.
In Accounts tab, choose the account which is Outgoing Mail Server (SMTP) labeled as Offline.
Click the SMTP server and choose Edit SMTP Server List from the list.
Enter the right username and password.
Solution 2:-
Quit Mail app.
Go to Applications > Utilities > Keychain Access and delete all SMTP passwords from keychain.
Enter the name of your SMTP server in keychain search box like mail.mailserver.com or smtp.mailserver.com.
Search and find the entry which starts with smtp://. Copy and store the password in your hard drive in the different locations (for safety).
Delete all relevant password entries for SMTP servers.
Open Mail app and go to Preferences -> Accounts tab.
Choose your account SMTP server from Edit SMTP servers list.
Re-enter the password that you just deleted.
Solution 3:-
Go to Apple menu -> Force Quit.
Choose Mail app and select Force Quit.
Restart your computer.
Open Mail app and check your issue.
Solution 4:- Go to Network Preferences -> Advanced section of Ethernet and WiFi interfaces. Add the following DNS addresses.
8.8.8.8
8.8.4.4
Solution 5:-
Go to Mail Preferences.
From the left side list, select the account which causes the issue.
Choose “Edit SMTP Server List” from the outgoing mail server drop-down menu.
Correct the username by appending domain name 9Ex: @gmail.com or your own domain).
Re-enter the password.
If you knew any other solutions for SMTP server offline Mac mail issue, inform us via comments.
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Mail User Guide
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When an email account is offline, a lightning bolt icon appears at the end of the Favorites bar, just below the search field. The icon also appears next to the account’s mailboxes in the Mail sidebar.
In the Mail app on your Mac, do one of the following:
Take all accounts online: Click the lightning bolt icon or choose Mailbox > Take All Accounts Online.
Take a specific account online (if you have more than one account): Click the lightning bolt icon next to the account’s mailbox, or choose Mailbox > Online Status > Take [account] Online.
If you can’t take an account online, make sure you’re connected to the internet. If a warning icon appears next to the account name, click it to open Connection Doctor. Learn more about using Connection Doctor.
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